Up to One Year's Free Electricity with Your Plug-In Hybrid

Up to One Year's Free Electricity with Your Plug-In Hybrid

Up to One Year of Compensated Electricity

Reduce your carbon footprint with a new plug-in hybrid and we’ll reimburse you for the electricity used while driving.*


Take Charge

The Volvo On Call app* will allow you to take control of your driving and provides you with insightful information on every journey so that you can minimise your emissions. To further help you in your pursuit of more sustainable driving we will cover charging costs for up to one year when purchasing a new plug-in hybrid from Volvo. The more you drive electric with zero tailpipe emissions, the more you’ll save. The refund amount will be based on the current consumer price of electricity in your country.

  • Offer valid for orders placed from 16th October 2019 to 30th September 2020.
  • Offer valid only if the vehicle is retained for 12 months from date of purchase.
  • The offer is available on all Volvo on Call markets.
  • *Electricity consumption and reimbursement will be show in the Volvo On Call app from June 2020.


    Volvo on Call with New Features*

    You will soon be able to track the electricity used and how much your car has been driven in electrified mode via the Volvo on Call app. Your refund amount will also be visible in the app.

    *New features available May 2020


    Reduce Your Emissions

    One of our goals is to be climate neutral by 2040. As a step along the way, all Volvo cars are available as plug-in hybrids. By covering charging costs for up to one year when purchasing a plug-in hybrid, we hope to put a spotlight on efficient energy usage and the possibility to cover daily driving needs only on electricity.

    Electricity Refund Terms: Volvo Car UK Limited, a company incorporated in Englandwith registration number 02281044 located at Scandinavia House, Norrey’s Drive, Maidenhead, SL6 4FL, together with its affiliates and participating network (“Volvo Cars” or ”we”, ”us” or ”our”) would like to refund electricity costs in connection with the use of your Volvo Cars vehicle (“Electricity Refund”). How to participate To participate in the Electricity Refund: • accept these Electricity Refund Terms and the Volvo Cars Terms and Conditions of Services. • have a Volvo ID, an active Volvo on Call subscription and activate the ‘Driver Journal’ function in the Volvo on Call app. • be the owner or Primary Driver of an Eligible PHEV Vehicle. • for persons at least 18 years old. • be resident (or registered if you are a fleet customer) in the market where the Eligible PHEV Vehicle is registered. • own the Eligible PHEV for 12 months. • use the Eligible PHEV Vehicle for the Refund Period. Electricity Refund is not available for short term rentals, or for employees, contractors, or their families of Volvo Cars and its affiliates. How will Electricity Refund work? Definitions used in these Electricity Refund Terms: • “Refund” means an amount calculated by multiplying the kilowatt hours up to a maximum of 3,000 kWh used in the Eligible PHEV Vehicle during the Refund Period by the Consumer Electricity Price in your country. • “Consumer Electricity Price” means a price that consumers are charged per kWh for electricity that is set by Volvo Cars, based on public sources of information, that is fixed for the Refund Period. • “Eligible PHEV Vehicle” means any Volvo Cars Plug in Hybrid Electric Vehicle either (i) ordered after Moment 2 (16 October 2019) and before 1 October 2020 or later date if extended by Volvo Cars or (ii) in respect of Care by Volvo, subscribed to and in the possession of the Primary Driver for the Refund Period. • “Primary Driver” is defined in the Volvo Cars Terms and Conditions of Services, which includes a Care by Volvo subscriber for these Electricity Refund terms. • “Refund Period”means a maximum of 12 months from 1 June 2020. You can use your Volvo on Call app to see the amount of electricity used by your Eligible PHEV Vehicle and an estimate of the Refund at that point in time. The actual and final amount of the Refund will be determined by Volvo Cars. Volvo Cars can by using connectivity services of your Eligible PHEV Vehicle record the electricity usage and report this data back to you through the Volvo on Call app. The data recorded in the Driver Journal function in your Volvo on Call app is only an indication of and not a perfect reading of the actual electricity consumed, and this service is provided on an ‘as is’ basis, with no form of guarantee or warranty or be available on an uninterrupted, secure or fault-free basis, or regarding the quality, accuracy, timeliness, truthfulness, completeness or reliability of any of the data. Volvo Cars requires a reasonable period following the end of the Refund Period to process and analyse the Driver Journal data from your Volvo on Call app before the Refund can be paid. The payment of the Refund may be subject to Third Party Specific Terms. Any electricity consumed while the Driver Journal in your Volvo on Call app is disabled by you for any period(s) during the Refund Period will be excluded from the Refund. The Electricity Refund is non-transferrable and not available in the event the vehicle is sold to a third party or second owner within the Electricity Period. If more than one Volvo ID is connected to the Eligible PHEV Vehicle, only one Refund will be paid. Volvo Cars will not be liable for any forms of tax liability as a result of the Primary Driver benefiting from the Electricity Refund. The Primary Driver will be responsible for all tax benefit liabilities. Fleet customers and fleet cars The fleet owner is responsible for any agreement it reaches with the users of its Eligible PHEV Vehicles. Refunds of fleet vehicles will be made to the Primary Driver who has a Volvo on Call app associated with the Eligible PHEV Vehicle. Any Primary Driver that wishes to participate in Electricity Refund, is responsible for ensuring they have permission (where required) to connect the Eligible PHEV Vehicle to Electricity Refund, including but not limited to consent from an employer, insurance or leasing company. Disclaimer and liability Volvo Carsuses commercially reasonable efforts to ensure that Electricity Refund isavailable for all eligible users but cannot be held liable in the event Electricity Refund is not available or for any damage incurred by any Primary Driver in connection with the use of Electricity Refund. Volvo Cars reserve the right to withdraw or amend these terms and conditions without prior notice at any time, for whatever reason, and without liability for doing so. Privacy Your and all other customers' privacy is a matter of utmost importance to us. Your use of Electricity Refund is subject to the Volvo Car Group Customer Privacy Policy, available at http://support.volvocars.com/legal. If you have any questions regarding Electricity Refund, please contact us at: custcare@volvocars.com